Vocabulary · Seasonal

Black Friday: Online Shopping Vocabulary in English

When Black Friday is in 2026, why it's called that, online shopping vocabulary and phrases for customer service chats.

Updated: 5 min read
Mateo compares Black Friday deals on his laptop and phone on the sofa

Black Friday is the Friday after Thanksgiving, when many stores offer big discounts. In 2026 it's on Friday, November 27, and Cyber Monday, with online deals, is on Monday, November 30.

Here's the English you need to shop online: cart, shipping, sizes and returns, plus phrases for customer service chats.

Why is it called Black Friday?

According to Encyclopaedia Britannica, quoted by NBC Chicago, Philadelphia police used the term in the 1960s for the traffic jams and crowds on the day after Thanksgiving. In the 1980s, retailers linked it to moving from the red into the black, that is, from losses to profit.

Online shopping vocabulary

14 online shopping words with an example
WordExample
saleEverything is on sale.
discountThere's a 30% discount.
dealThat's a great deal!
promo code / couponEnter the promo code at checkout.
cartAdd it to your cart.
checkoutGo to checkout.
shippingHow much is shipping?
free shippingOrders over $50 get free shipping.
deliveryDelivery takes five days.
tracking numberHere's your tracking number.
out of stockSorry, it's out of stock.
sizeDo you have it in a medium size?
return policyWhat's the return policy?
refundI'd like a refund, please.

Useful shopping phrases

  • Is this on sale?
  • Does it come in black?
  • Do you ship to Ecuador?
  • When will my order arrive?
  • I'd like to return this item.

On sale means discounted; for sale just means available to buy.

Mini quiz

  1. These shoes are ___ sale: 40% off! (on / for)

    Show answer

    on: on sale = discounted.

  2. Sorry, this size is out ___ stock.

    Show answer

    of: out of stock.

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Read next: Thanksgiving vocabulary and 50 everyday English expressions.

Frequently asked questions

When is Black Friday in 2026?

Friday, November 27, 2026. Cyber Monday is Monday, November 30.

Why is it called Black Friday?

Philadelphia police used the term in the 1960s for the crowds and traffic the day after Thanksgiving; later retailers linked it to moving into the black (profit).

What's the difference between on sale and for sale?

On sale means discounted; for sale means available to buy.

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Sources and methodology

Published October 25, 2026 · Updated October 25, 2026. Sources accessed on October 25, 2026.

See sources and methodology
  • NBC Chicago (November 22, 2023). What is the origin of the term Black Friday? nbcchicago.com

Methodology: the vocabulary, phrases, texts and quizzes are an original HelloVozi selection for beginner and intermediate learners. Dates and historical facts come from the sources listed.